Google Sidewiki and Pharma

Google sidewiki : With Google sidewiki installed, one can do the following(pre-requisites are a Google account and sidewiki installation):

  • Share insights by way of adding comments right from your browser about any web page.
  • Read what others have shared as an add-on information.
  • Share the same through Social Media accounts.

Google uses some ranking criteria and lists the comments as per an algorithm in real-time. One can subscribe to RSS feed of sidewiki entries to keep track of new entries on any page of a website.

You can take a look at some of the interesting entries here.

This commenting tool allows anyone to add any comment to any page of the website and hence when it comes to Pharma websites, a lot of caution is needed. The positive side is that it makes it social and commenting is much easier than anything I have seen so far and one can highlight the relevant portion related to the comments. The biggest negatives, as I see, are: dealing with incorrect information and the fact that owner has no options. People who comment have to be much more responsible(unlike comments which are overseen) and policies have to be in place at each pharma company concerning if they should mingle in the conversation or not, respond to information that goes around as comments etc..

As a page owner, one can add a special entry called webmaster sidewiki entry, it will remain as the top entry for that page. This is very useful for page owners to give their disclaimers or to caution or to state their stance(policies) with the sidewiki comments.

AstraZeneca has put up the following in its sidewiki:

Notice for Google SideWiki users

Google SideWiki comments posted on AstraZeneca.com are not monitored by AstraZeneca and users should not expect a response. You can follow AstraZeneca on Twitter or use the contact us form on this website.

AstraZeneca.com provides information about the AstraZeneca International business. If you are in the US you should visit AstraZeneca US. We also have national business sites which can be found under our list of AstraZeneca websites.

About AstraZeneca

AstraZeneca is one of the world’s largest biopharmaceutical companies. Researching, developing, manufacturing and marketing prescription medicines to treat gastrointestinal, cardiovascular, neuroscience, respiratory, oncology and infectious disease.

Available on AstraZeneca.com:

For investors, you can access our latest annual report, company presentations and read our shareholder FAQs.

For journalists, our media section includes the latest company news, media team contacts and links to our photo library.

If you are looking for a job at AstraZeneca, our Careers section includes links to local recruitment websites, information about our MBA recruitment and what it is like to work at AstraZeneca.

Roche has put up the following notice in sidewiki:

Notice for Google Sidewiki users – Thank you for visiting Roche’s global website . Please note that Google Sidewiki comments are not monitored by Roche and users should not expect a response from Roche to such comments. We invite you to use the contact form or comment function on our website to share your views. You can also follow us on Twitter or call the Roche switchboard at +41 61 688 1111. If you are in the US, please visit rocheusa.com for information and contact. For medical questions or to report any unexpected side effects related to one of our products, please contact your doctor first. If needed,please contact the Roche office in your country .Please note that Roche is not responsible for third-party comments on Google Sidewiki and the opinions expressed do not represent the opinion of Roche. We expressly disclaim any liability for all third party information and the use of it.

For Pharma there seem to be more negatives considering the dangers of misinformation. Hence Pharma companies better be pro-active and keep a close watch on Sidewiki entries and how it shapes up and grows. Like or Dislike but Don’t Ignore.

Originally posted on http://blog.varadh.com
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